Privacy Policy

Effective Date: February 8, 2026

DigitalNova ("we," "us," or "our") operates the website digitalnovastudio.com and provides digital marketing services. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

Information We Collect

We collect information you provide directly to us, including:

Name and email address (when you submit a contact or booking form)
Phone number (when you book a discovery call or consultation)
Company name and business details (during consultations)

We also collect standard server logs (browser type, IP address, pages visited) to understand how visitors use our website.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide our services
Send appointment confirmations, reminders, and scheduling updates via SMS and email
Improve our website and services
Send occasional marketing communications (only with your consent)

SMS / Text Messaging

When you provide your phone number and book an appointment through our scheduling platform, you consent to receive automated transactional text messages from DigitalNova. These messages include:

Appointment confirmations
24-hour appointment reminders
Rescheduling and cancellation notifications
Missed appointment follow-ups

Message frequency varies based on your scheduled appointments. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. Reply HELP for assistance. For support, email josh@digitalnovastudio.com.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. Phone numbers collected for SMS communications are used solely for the purposes described above.

Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, and Sprint. Carriers are not liable for delayed or undelivered messages.

Cookies

We use cookies and similar technologies for website analytics and, where applicable, remarketing through Google AdWords. You can control cookie preferences through your browser settings. We use Google Analytics to understand site usage; you can opt out at tools.google.com/dlpage/gaoptout.

Third-Party Services

We use third-party services to operate our business, including scheduling platforms, CRM tools, and analytics providers. These services may process your data on our behalf under their own privacy policies. We do not sell your personal information to third parties.

Data Security

We use commercially reasonable measures to protect your information. No method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing josh@digitalnovastudio.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.